We want you to enjoy your Villain’s Coffee purchase. If there’s an issue with your order, we’re here to help.

Returns

Because coffee is a consumable product, we cannot accept returns of opened items.

If your product arrives damaged, defective, or incorrect, please contact us within 14 days of delivery and we’ll work with you to make it right.

Refunds

Refunds may be issued for:

• Damaged products
• Incorrect items received
• Orders lost in transit
• Other issues reviewed on a case-by-case basis

If approved, refunds will be issued to your original payment method.

Order Issues

If there’s a problem with your order, please contact us as soon as possible through our Contact page and include your order number and a brief description of the issue.

Contact Us

Questions about refunds or returns?

We’re happy to help. Visit our Contact page and send us a message.